(Existing customer? Skip down to the next section)
You can change the difficulty level linked to your child's account by logging in to your dashboard, accessing your child's profile settings and clicking onto "Level of Difficulty".
You can personalize the program to suit your child’s current learning abilities through your dashboard! To disable/enable program features, click onto “features”.
To install a speech to text extension, please reach out to us at [email protected].
For minor technical issues, please try logging out, clearing your browser's cache and then logging back in. If you find that you're still unable to fix the problem, please contact us via email on [email protected].
Here are the domains to unblock (which may be blocked on your browser if you have an ad blocker installed):
To check your child's progress, simply log into your dashboard and click onto "Progress".
To add a child to your existing plan, simply log in to your dashboard and access your settings by clicking onto "Manage Account". From there, scroll to the bottom of the page and click "Add child".
To remove a child profile from your account, please email us at [email protected] and include the username of the profile you wish to remove.
To set an assignment, log in to your dashboard and click on "Assignments". You'll then be able to choose from different writing prompts and lessons and set due dates for them to be completed by your child!
Screenshot your child’s work to download or print it! To do this, simply press Command, Shift, 4 (Mac) or ALT+PRINT SCREEN (most Windows devices) simultaneously. On tablets and smartphones, please use the screen capture feature.
Visit our user guide to learn more about activities that specifically focus on spelling and grammar.
Refer your friends and earn money off your next bill! Get $5/£5 for every friend you refer. They'll also get $5/£5.
Night Zookeeper has a friending feature that allows your child to follow their friends and leave comments on each other’s writing - the perfect reason to refer your child's friends to our program!
To get your child’s friends started, simply share your referral link with their parents. Once their trial period ends and their paid subscription starts, you and your friend will get $5/£5 credited towards your next subscription payment! You can find your referral link in your dashboard.
You can refer as many people as you like! You will receive $5/£5 bill credit for every successful referral. Terms and conditions apply.
If you still have questions after reading through the above, please email us on [email protected] with your query, and one of our team will be happy to help.